WhatsApp Communication Policy

At Entourage Event, we use WhatsApp Business Platform (Cloud API) as an official communication channel to contact our clients and partners.

Why we use WhatsApp

We communicate via WhatsApp for the following purposes only:

  • Event confirmations and updates

  • Client registration and booking notifications

  • Customer support and inquiries

  • Service-related announcements and follow-ups

We do not use WhatsApp for spam, promotions without consent, or unsolicited messages.

User Consent (Opt-In)

Users receive WhatsApp messages from us only after providing explicit consent, which may include:

  • Filling a contact or registration form on our website

  • Requesting information or support via WhatsApp

  • Agreeing to receive updates related to an event or service

Opt-Out

Users can opt out of WhatsApp communication at any time by:

  • Replying with “STOP”

  • Contacting us via email and requesting removal

Once opted out, no further WhatsApp messages will be sent.


Data Protection

We respect user privacy and handle all personal data in accordance with our:

  • Privacy Policy

  • Terms & Conditions

Personal information is never shared with third parties and is used strictly for communication related to our services.


Contact Information

If you have any questions regarding WhatsApp communication, please contact us:

📧 Email: hello@entourage-egy.com
📞 Phone / WhatsApp: +20 110 053 9011